Delivery & Returns

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Delivery & Returns

 UNITED KINGDOM

*Standard Delivery £5.95
*Next Day By 12pm £12.50
**Saturday Delivery £15.95
   
Channel Islands (Jersey & Guernsey) 2-3 Days £36.00
Northern ireland & Isle of Man 2-3 Days £30.00

*Stock items are dispatched same or next day (3pm cut off time) Mon – Fri Orders must be placed before 3pm for next day delivery
Mainland UK only - If an order is placed on a Friday before 3:30pm you will get this on Monday. If it's a Bank Holiday you will receive the item the next working day. We would advise you use Saturday Delivery. If you urgently require the item.

**Saturday Delivery £15.95 Order before 3:30pm Friday then select Saturday Express Delivery
Mainland UK only

We can not guarantee 100% next day postage but our next day service 99.9% of parcels will turn up the next day. 

 

EUROPE

Austria £38.00
Belgium £28.00
Bulgaria £40.00
Croatia £42.00
Czech Republic £40.00
Denmark £38.00
Estonia £40.00
Finland £38.00
France £32.00
Germany £32.00
Greece £40.00
Hungary £40.00
Ireland £30.00
Iceland £42.00
Italy £38.00
Latvia £40.00
Lithuania £40.00
Luxembourg £28.00
Malta £52.00
Netherlands £28.00
Norway £42.00
Poland £40.00
Portugal £38.00
Romania £40.00
Russian Federation £85.00
Serbia £42.00
Slovakia £40.00
Slovenia £40.00
Spain £38.00
Sweden £38.00
Switzerland

£42.00

 

Delivery times will vary.  

 

REST OF WORLD

Please contact us for delivery charges for the rest of the world info@infusions4chefs.co.uk

We require you to contact us so we can get the best price possible. Due to size & weight can have a big impact. So we try and get the best possible price as we love to look after our customer.

 

Bank Holiday Delivery Times 

 

Good Friday Bank Holiday 

Friday

25 March

Last delivery - 24/03/2016

 

Easter Monday Bank Holiday 

Monday

28 March

No collections

 

Early May Bank Holiday

Monday

2 May

No collections

 

Spring Bank Holiday

Monday

30 May

No collections

 

Summer Bank Holiday 

Monday

29 August

No collections

 

Christmas Day

Sunday

25 December

No collections

 

Boxing Day Bank Holiday 

Monday

26 December

No collections

 

 

 

 

All delivery costs above include VAT.

We ship all our deliveries using a third party courier. It is the responsibility of the purchaser to ensure all goods are permitted for import into the country of destination. Infusions4chefs Ltd accept no liability for goods rejected by border customs.

 

 

RETURNS POLICY

Damaged Goods - on receiving your order if a product is faulty or damaged please contact us within 24 hours to arrange a replacement viv the account page to request a return/replacement. We also require a photo of the damages.

Undamaged Goods - we can only accept returned 'opened' items if they are faulty:

Products can be returned up to 30 days from purchase but must be returned unopened in their original packaging and in saleable condition.

If you return goods which are not faulty or are deemed not faulty if returned due to possible fault, you are responsible for payment of P & P

Your statutory rights are not affected.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

 

 

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